Structure of Passenger Transport Service Utility for Population

Authors

DOI:

https://doi.org/10.15802/stp2021/237286

Keywords:

urban public passenger transport, transport service utility, transport service quality, population mobility, function of technological marginal utility management

Abstract

Purpose. The research is aimed at the development of scientific and technological bases for determining the utility of passenger transport services for the population in the conditions of formation of phased quality management. Methodology. The structure of the utility of passenger transport services for the population is determined on the basis of developing a systematic representation of the characteristic impact of the perception of management decisions effectiveness for improving the quality of transport services on mobility. The account of complex system properties of city public passenger transport is realized by construction of interlevel interrelations and establishment of methodical regulations for coordinating the parameters of quality management of public transport service with the indicators of its utility perception. Findings. The presented logical sequence of population mobility formation is based on reproduction of the general conditions of increasing transport service utility due to step-by-step realization of control actions that makes it possible to establish conditions of their expediency and parameterization. A model of marginal utility has been developed to qualitatively assess the technological utility of urban public passenger transport. It is presented in the form of a category that reproduces the relationship between the result of changes in the quality of transport services, consumer utility of transport services and the level of resources used. Originality. The procedure for assessing the consumer utility of urban public passenger transport has been formalized, which, in contrast to the existing ones, is based on the established impact of technological parameters of routes on the formation of population mobility and ensures accounting of transport service quality indicators in determining the technological utility. Practical value. The application of the theory of utility in improving the operation of urban public passenger transport in general contributes to the development of the theory of passenger traffic management and can significantly increase the effectiveness of the choice of rational management measures to improve technological processes and the quality of transport services. The conditions for the formation of a positive impact of consumer utility of urban passenger transport on the mobility of the urban population are established. Based on the selected connection, it is possible to form a system of parameters for assessing the quality of public transport services.

References

Andreev, K. P. (2017). Improvement of the city route network. Reliability & Quality of Complex Systems, 3(19), 102-106. DOI: https://doi.org/10.21685/2307-4205-2017-3-15 (in Russian)

Donchenko, V., & Filippova, R. (2018). Analysis of theoretical approaches to estimation of economic valuation of travel time variability and the value of travel time savings of urban passenger transport. Vestnik univer-siteta, 5, 95-103. DOI: https://doi.org/10.26425/1816-4277-2018-5-95-103 (in Russian)

Ivanov, I. E., & Rohalskyi, R. B. (2015). Definition of usefulness of public passenger transport system. Science Rise, 6/2(11), 30-33. DOI: https://doi.org/10.15587/2313-8416.2015.43327 (in Ukrainian)

Shtotskaya, A. A., & Mikhailov, A. Y. (2017). Disaggregated model-based assessment of population transport mobility. Proceedings of Irkutsk State Technical University, 21(5(124)), 199-207. DOI: https://doi.org/10.21285/1814-3520-2017-5-199-207 (in Russian)

Dyer, J. S. (2016). Multiattribute Utility Theory (MAUT). In Multiple Criteria Decision Analysis (pp. 285-314). Springer. DOI: https://doi.org/10.1007/978-1-4939-3094-4_8 (in English)

Hirsh, J. B., Lu, J. G., & Galinsky, A. D. (2018). Moral Utility Theory: Understanding the motivation to behave (un)ethically. Research in Organizational Behavior, 38, 43-59. DOI: https://doi.org/10.1016/j.riob.2018.10.002 (in English)

Ivanov, I. (2021). The structure of the model of transition of states of quality of transport service of passengers. In The VIII International Science Conference «Problems and tasks of modernity and approaches to their solution» (pp. 245-248). DOI: https://doi.org/10.46299/ISG.2021.I.VIII (in English)

Keller, C., Struwe, S., Titov, W., & Schlegel, T. (2019). Understanding the usefulness and acceptance of adaptiv-ity in smart public transport. In HCII: International Conference on Human-Computer Interaction

(pp. 307-326). DOI: https://doi.org/10.1680/jinam.19.00071 (in English)

Kłos-Adamkiewicz, Z. (2018). Value of services for passenger in public transport – theoretical approach. Euro-pean Journal of Service Management, 25, 125–131. DOI: https://doi.org/10.18276/ejsm.2018.25-15 (in English)

Lee, R. J., & Sener, I. N. (2016). Transportation planning and quality of life: Where do they intersect? Transport Policy, 48, 146-155. DOI: https://doi.org/10.1016/j.tranpol.2016.03.004 (in English)

Papathanasiou, N., & Adey, B. T. (2020). Usefulness of quantifying effects on rail service when comparing in-tervention strategies. Infrastructure Asset Management, 7(3), 167-189. DOI: https://doi.org/10.1680/jinam.19.00071 (in English)

Świderski, A., Jóżwiak, A., & Jachimowski, R. (2018). Operational quality measures of vehicles applied for the transport services evaluation using artificial neural networks. Eksploatacja i Niezawodnosc – Maintenance and Reliability, 20(2), 292-299. DOI: https://doi.org/10.17531/ein.2018.2.16 (in English)

Vdovychenko, V. (2017). Fuzzy productive model of sustainable development of urban public passenger transport. Automobile Transport, 41. 91-95. DOI: https://doi.org/10.30977/at.2219-8342.2017.41.0 (in English)

Zhuk, M., Pivtorak, H., Kovalyshyn, V., & Gits, I. (2020). Development of a multinomial logit­model to choose a transportation mode for intercity travel. Eastern-European Journal of Enterprise Technologies, 3(3(105)), 69-77. DOI: https://doi.org/10.15587/1729-4061.2020.205868 (in English)

Published

2021-04-15

How to Cite

Nahornyi, Y. V., & Ivanov І. Є. (2021). Structure of Passenger Transport Service Utility for Population. Science and Transport Progress. Bulletin of Dnipropetrovsk National University of Railway Transport, (2(92), 5–16. https://doi.org/10.15802/stp2021/237286

Issue

Section

ECONOMICS AND МANAGEMENT