The method of quality indicators evaluation for non-profit organizations activities

V. D. Zelikman, O. Yu. Rubets

Abstract


Purpose. Development of evaluation method of quality indicators for non-profit organizations activities in existing domestic conditions. Methodology. To achieve the research purposes a comparative analysis of some existing methods which were suggested by famous foreign experts for evaluation of organizational development level of non-profit organizations was used. Findings. The system of indicators suggested by C. McNamara for organizational development level assessment of non-commercial organizations and its correspondence for existing conditions of non-profit organizations activities in Ukraine have been analyzed. The technique of A. Vakulenko for qualitative evaluation of Russian non-commercial organizations has also been considered which includes five blocks of parameters for evaluation of internal organizational environment factors according their influence for external organizational environment and support of this influence. The possibility of the designated parameters application applications for domestic non-profit organizations is determined. Based on the separated elements of considered methodic the method of quality indicators evaluation of activities effectiveness for non-profit organizations in Ukraine is developed. Originality. The adapted method of quality indicators evaluation for non-profit organizations activities based on an analysis of their assessing existing methods is offered. Practical value. Non-profit organizations activities require usage of the certain material and financial resources. It leads to the need of an objective evaluation of the activity effectiveness for the particular non-profit organization and therefore to development of that assessment methods.


Keywords


non-profit organizations; organizational development; efficiency of activities; method of evaluation; quality indicators

References


Akopyan A. Doklad o sotsialnykh investitsiyakh v Rossii [Report on social investments in Russia]. Moskow, Assotsiatsiya menedzherov Rossii Publ., 2004. 80 p.

Vakulenko A. Otsenka organizatsionnogo razvitiya NKO (Assessment of NCO organizational development). Available at: http://www.trainet.org/books/view/124 (Accessed 20 February 2013).

Zelikman V.D. Metodika otsenki ekonomicheskoy effektivnosti deyatelnosti nekommercheskikh organizatsiy [Methodology of the economical effectiveness evaluation of non-profit organizations]. Materialy IV międzynarodowej naukowi-praktycznej konferencji «Nauka i inowacja - 2008», vol. 2. Ekonomiczne nauki Publ., Przemyśl, 2008, pp. 31-33.

Zelіkman V.D., Rubets O.Yu. Otsіnka iakіsnykh pokaznykiv efektyvnostі dіialnostі neprybutkovykh organіzatsiі [Qquality indicators evaluation for non-profit organizations activities]. Materiały VIII Międzynarodowej naukowi-praktycznej konferencji «Naukowa przestrzeń Europy - 2012»,vol. 5. Ekonomiczne nauki Publ., Przemyśl, 2012, pp. 64-66.

Korol G.O., Shpankovska N.G., Kutsynska M.V., Akіmova T.V., Potrus N.P. Іnformatsіia upravlіnskoho oblіku v analіzі efektyvnostі dіialnostі derzhavnykh vyshchykh navchalnykh zakladіv [Information of managerial accounting in the analysis of effectiveness of public higher education establishments]. Dnepropetrovsk, Seredniak T.K. Publ., 2012. 326 p.

Makarenko O.V., Konovalova L.N., Yakimets V.N. Kreditnyy reyting territoriy i sotsialnaya otvetstvennost biznesa [Loan rating of territories and social responsibility of business]. Moskow, International Resources Publ., 2003. 32 p.

Rubets O.Yu. Podkhody k otsenke effektivnosti deyatelnosti byudzhetnykh organizatsiy [Approaches to effectiveness assessing of budget organizations activities]. Materialy Mezhdunarodnoy nauchno-prakticheskoy konferentsii “Ekonomika, finansy, menedzhment: problemy i perspektivy” [Proc. of the Int. Sci. Conf. “Economy, Finance, Management: Challenges and Prospects”]. Kharkov, 2012. pp. 28-30.

Yakimets V.N. Mezhsektornoye sotsialnoye partnerstvo: vozmozhnosti i ogranicheniya [Trans-Sectors social partnership: opportunities and limits]. Moskow, Kennan Publ., 2001. 40 p.

McNamara C. Field Guide to Consulting and Organizational Development With Nonprofits: A Collaborative and Systems Approach to Performance, Change and Learning. Minneapolis, Authenticity Consulting, LLC Publ., 2005. 517 p.


GOST Style Citations


1. Акопян, А. Доклад о социальных инвестициях в России / А. Акопян. – М. : Ассоциация менеджеров России, 2004. – 80 с.

2. Вакуленко, А. Оценка организационного развития НКО [Электронный ресурс] / А. Вакуленко. – Режим доступа: http://www.trainet.org/books/view/124. − Загл. с экрана.

3. Зеликман, В. Д. Методика оценки экономической эффективности деятельности некоммерческих организаций / В. Д. Зеликман // Nauka i inowacja : мaterialy IV międzynarodowej naukowi-praktycznej konferencji. – Przemyśl, 2008. – Vol. 2. : Ekonomiczne nauki. – P. 31–33.

4. Зелікман, В. Д. Оцінка якісних показників ефективності діяльності неприбуткових організацій / В. Д. Зелікман, О. Ю. Рубець. // Naukowa przestrzeń Europy : мateriały VIII Międzynarodowej naukowi-praktycznej konferencji. − Przemyśl, 2012. − Vol. 5. : Ekonomiczne nauki. − Р. 64−66.

5. Інформація управлінського обліку в аналізі ефективності діяльності державних вищих навчальних закладів : монографія / Г. О. Король, Н. Г. Шпанковська, М. В. Куцинська, Т. В. Акімова, Н. П. Потрус. – Д. : Середняк Т.К., 2012. – 326 с.

6. Макаренко, О. В. Кредитный рейтинг территорий и социальная ответственность бизнеса / О. В. Макаренко, Л. Н. Коновалова, В. Н. Якимец. – М. : International Resources, 2003. – 32 с.

7. Рубец, О. Ю. Подходы к оценке эффективности деятельности бюджетных организаций / О. Ю. Рубец // Экономика, финансы, менеджмент: проблемы и перспективы (30.10-31.10.2012) : материалы междунар. науч.-практ. конф. – Х. : ИФИ, 2012. – С. 28 –30.

8. Якимец, В. Н. Межсекторное социальное партнерство: возможности и ограничения / В. Н. Якимец. – М. : Кеннан, 2001. – 40 с.

9. McNamara, C. Field Guide to Consulting and Organizational Development With Nonprofits: A Collaborative and Systems Approach to Performance, Change and Learning / C. McNamara. – Minneapolis : Authenticity Consulting, LLC, 2005. – 517 p.



DOI: https://doi.org/10.15802/stp2013/9579

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.

 

ISSN 2307–3489 (Print)
ІSSN 2307–6666 (Online)